1. Don’t fall into their Frame!
2. Can’t fake Credibility.
3. You can learn how to “turn it on” at will.
4. Don’t be needy!
5. Every question you ask should serve a purpose.
6. Put yourself in their shoes.
7. Solve for these 4 things.
8. You’re there to get them to discover for themselves whether they need you. Ask more questions.
9. KISS
10. Get them to say what you want to tell them.
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